FAQ
Frequently Asked Questions
General
All Divi Sensei modules are plugins that install like any other WordPress plugin. To add a module to the Divi website, download the purchased module file from the My Account > Downloads section, then click Plugins > Add New in the WordPress dashboard, install the plugin and activate it.
Each module has a demo page with some examples that you can download and use on your own site. In order to use the demo on the website, download the .json file from the modules page, then import the file to Divi Library (Divi > Divi Library > Import).
To add a demo to a page, add a new section, then select Add From Library.
You can also manage license activations in the My Account section (My Account > Purchase History > View Licenses > Manage Sites)
All of our plugins are enabled for auto-updates. When a new version is available a notification will appear in your WordPress dashboard. Navigate to the Updates section and select to update the plugin from Divi Sensei.
You need to have the latest version of the Divi Theme on your website. Divi Sensei modules are built using the Divi API. They will also work with the Divi Builder plugin and Extra theme.
Billing
All license keys are automatically renewed (with the exception of lifetime membership), and bill the account that you initially paid with when purchasing the product. You can choose to turn off automatic renewals by cancelling the subscription from within the My Account section. The Lifetime Membership option will not be billed any additional times and is a one-time fee.
Sure can! Divi Sensei modules were built specifically to help your web design business get more clients. You can start with a Ninja license, letting you use the Divi Sensei module on 1 website, and grow with plans dedicated to larger design teams like our Annual Membership or Lifetime Membership for unlimited website use.
The invoice is generated after your order is completed and you can download it from the My Account section (Purchase History). In case you would like to change invoice details, you can generate a new invoice in the My Account section (Purchase History)Â by clicking Generate Invoice button.
Your existing projects will remain intact. However, you will no longer have access to support, and updates.
You can use Stripe, PayPal or any major credit card to purchase any Divi Sensei module.