Privacy Policy

Introduction

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The following terminology applies to these Terms of Service, Privacy Policy and any or all Agreements:

“Client”, “You” and “Your” refers to you, the person accessing this website and accepting our company’s Terms and Conditions

The term “Divi Sensei”, “This Company”, “Ourselves”, “We” and “Us”, refers to the owners of the website.

“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

Privacy Statement

We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

What we collect

We may collect the following information:

• full name and address
• contact information including email address
• other information relevant to customer surveys, our products and/or offers

What do we do with the information’s collected

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• internal record keeping,
• we may use the information to improve our products and services,
• we may send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided,
• respond to your questions and concerns,
• from time to time, we may also use your information to contact you for market research purposes.

Choice/Opt-out

You may choose to stop receiving communications from us including our newsletter or marketing emails by following the unsubscribe instructions in these emails or you can contact us at [email protected]

Log Files

We use IP addresses to analyse trends, administer the site, track users’ movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary for the operation of our website, this Website will:

• Remember what is in your shopping basket
• Remember where you are in the order process
• Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.

The following are not Strictly Necessary but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

• Functional Cookies – This Website will track the pages you visit via Google Analytics
• Targeting Cookies – This Website will allow you to share pages with social networks such as Facebook. This website will not share any personal information with third parties.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Security

When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

To review and update your personal information to ensure it is accurate, contact us at [email protected] or preferably, access your own account information by logging into your account here and amending the records yourself.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. You are therefore advised to re-read this statement on a regular basis. These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Contact

Questions about the Privacy Policy and any other concerns relating to this site, we can be contacted at our email:
[email protected]